Your working hours and days are what turn “this saves 20 minutes” into a figure finance will trust. Set them once and every assessment and business case in your organisation works from the same basis.
This guide explains how to set up your SilkFlo account settings: why working hours and days matter, how to enter your company details and working time, and who can change them.
Get these two numbers right in Settings > Account before anyone assesses an idea. The same page holds your company details, and only the Account Owner can change either.
Why working hours and days matter #
Most ideas are measured in time first: “this saves 20 minutes per invoice”. To turn that into something finance can act on, SilkFlo needs to know how long your working day is and how many days your people work in a year. These two figures drive the productivity calculations in every assessment and business case.
When you change them, SilkFlo updates existing business cases across the app, so every idea stays on the same basis. Small differences add up. A 7.5-hour day and an 8-hour day give noticeably different FTE figures across a large portfolio. If your figures don’t match how your organisation actually works, every business case is slightly off, and a sceptical finance reviewer will spot it.
Use the figures your finance or HR team already uses for workforce planning, so SilkFlo’s numbers line up with theirs.
Company Details #
Go to Settings > Account > Company Details. You’ll see:
- Account Owner: name and email of the person who runs the account.
- Company Name and Company Industry.
- Average working hours in a day.
- Average working days in a year.
Update any field and click Save.
Good habits:
- Set the working time before your first assessment, so early business cases don’t shift when you correct it later.
- Review it once a year, or when contracted hours change.
- Note the source (for example, “HR standard 2026”) somewhere your team can find it, so nobody re-argues the number later.
Who can change account settings #
Only the Account Owner. Other Admin roles don’t see Account, and Standard Users don’t see Settings at all. See Understanding User Roles in SilkFlo.
FAQs #
Where do I change working hours in SilkFlo? #
Go to Settings > Account > Company Details and update the average working hours per day and working days per year. SilkFlo uses them in its time and cost calculations.
Does changing working hours update existing ideas? #
Yes. Existing business cases recalculate with the new figures, so all ideas stay comparable. Expect productivity values across your pipeline to move.
Who can change account settings in SilkFlo? #
Only the Account Owner.
Related articles #
- SilkFlo Settings: where to find everything
- Get Started as the Account Owner
- The Smart Assessment
