For AI, automation and innovation CoE leadsOne pipeline from AI idea to proven return

SilkFlo is AI centre of excellence software: it helps your AI centre of excellence evidence benefits realisation across the whole portfolio. Every idea gets a business case and goes through your stage gates, and its benefits are tracked against the forecast. Your board sees delivery health and return in one live view, not a monthly spreadsheet.

Live in days. No long forms. Everyone else joins free.

AI pipeline
All initiatives by stage
£3.58M potential value
Review4
Copilot meeting notes£45k / yr
HR policy assistant£18k / yr
Approved3
Claims triage agent£240k / yr
Supplier onboarding£36k / yr
In delivery2
Invoice matching£120k / yr
Live5
Contact centre chatbot+12% vs forecast
Report automationOn track

Simplified SilkFlo screen with illustrative data.

The problem

Why does an AI centre of excellence struggle to evidence benefits realisation?

Most AI centre of excellence teams can show what they built. Few can show what it returned, because the business case lives in a spreadsheet nobody updates after go-live. Leadership wants results, finance wants a forecast it can trust, and the team spends its time compiling reports instead of delivering.

1

“We’ve got more AI ideas than we can handle. How do we decide which ones get funded?”

2

“Finance wants a credible ROI forecast, and all I have are rough estimates.”

3

“Our pipeline is spread across spreadsheets, emails and sticky notes. I can’t see the whole picture.”

4

“We need to prove the team drives measurable value, not just runs experiments.”

Case study · Aviva UK

How Aviva found £12M of savings opportunities in 21 days

Aviva’s Claims Innovation team tracked ideas in spreadsheets and a Miro board, with no standard intake and no financial model. With SilkFlo’s AI intake and ready-made business case models, they qualified 102 AI and automation opportunities in 21 days, each with a costed business case. Total cost: £865.

“SilkFlo transformed our process discovery, uncovering £12 million in savings in just three weeks. Its efficiency and ease of use have been a genuine step change for our team.”
Graham Lee, Aviva UK
£12M
Savings opportunities identified
102 use cases, each with a costed business case
21
Days to a costed, prioritised pipeline
From spreadsheets and a Miro board
90x
Lower cost than consulting
£865 vs £75,600 consulting equivalent
How it works

How SilkFlo runs your AI centre of excellence pipeline

Four steps take an idea from intake to a tracked return, with the same rules for every initiative in your AI centre of excellence. That is benefits realisation run as one pipeline, not a spreadsheet exercise months after go-live.

1Discover

Capture every idea

Anyone can submit an idea in plain words. AI-assisted intake asks the right follow-up questions for the goal, whether that’s cost, revenue or risk, so you get complete submissions without long forms.

  • No long forms for the people with ideas
  • Every idea scored against the same criteria
  • Hit pipeline targets without chasing teams
“SilkFlo transformed our messy innovation pipeline into a £12M portfolio of financially-vetted, board-ready business cases. It changed the conversation from ‘what if’ to ‘what’s the ROI’.”
Graham LeeClaims Innovation Lead, Aviva UK102 opportunities · £12M · 21 days
What opportunity do you see today?Describe it, and SilkFlo helps you assess and track it
Copilot could write our meeting notes and chase the actions.
Employee ▾Generate Idea ✦
IdeaCopilot meeting notes & actions
Value driverProductivity
StageReview
Suggested techMicrosoft 365 Copilot
2Discover

Build the business case in minutes

Ready-made models for Microsoft Copilot, RPA, agentic AI and more forecast cost, savings and payback before anything is committed. Every case uses the same structure, so they compare like for like. Try the method in the free AI ROI calculator.

  • Costs and benefits in plain terms
  • One structure for every technology
  • Give finance a forecast it can check
“SilkFlo simplifies cost/benefit analysis and ROI tracking in one click. Exactly what’s needed to streamline innovation management and communicate value to stakeholders.”
Bianca AgostonBianca AgostonAI & Automation Leader
Business case · Forecast
Copilot meeting notes & actions
One-off investment£8,000
Running cost per year£44,784
Labour savings per year (3,000 hrs)£90,000
Net annual benefit£45,216
ROI (3-year)89.7%
Payback2 months
Year 1 ROI70.5%
Beyond cash
Employee experience (eNPS)+5 ptsforecast for year 1
3Govern

Prioritise and govern

A value-against-effort view shows which initiatives earn their place. Stage gates with approvals and risk checks keep every decision on record. SilkFlo links to Jira, Azure DevOps and Microsoft Planner for delivery.

  • One view of every initiative by stage
  • A clear record of who approved what
  • Fund the work that pays back first
“SilkFlo eliminates the silos when implementing AI and automation. With centralised governance, it’s easier to get stakeholder buy-in and keep everyone aligned on company strategy and goals.”
Georgina OwensGeorgina OwensCTO
Decision
Which initiatives should we fund?
HighLow HardEasy to deliver Quick wins Copilot meeting notes ROI 89.7% · payback 2 mo
Potential value£3.58M
Avg ROI103.7%
Approved ✓
4Realise

Track the benefits

After go-live, SilkFlo’s API pulls live results from the tools you deploy and compares actual benefits with the original forecast, initiative by initiative and across the portfolio. Reporting that took days becomes a live view.

  • Works across any AI or automation vendor
  • Forecast against actual, updated as data arrives
  • Report delivery health without a monthly scramble
“SilkFlo has become an important part of our benefits realisation approach, providing us with a structured way to capture, assess, prioritise and track opportunities across our digital transformation and automation portfolio.”
Daniel ArnoldSenior Digital Manager, Staffordshire County Council
Business case · Actuals
Synced from Microsoft Copilot
Paid back 1 month early
£60k£30k£0 M0M4M8M12 Forecast £57.9k to date
Net benefit to date£57,900
ROI to date260%
PaybackMonth 1
Beyond cash
Employee experience (eNPS)+7 ptsvs +5 forecast
Book your demo

Simplified SilkFlo screens with demo workspace data.

Results

What an AI centre of excellence gets back

>600%

First-year ROI

5-person CoE team: £85K value on a £12K investment

<2

Months to payback

Same 5-person CoE team

60%

Less admin time

On manual ROI tracking and reporting

~15

Hours a month returned

Per business analyst

See results from teams like yours

Who it’s for

Built for the people who run an AI centre of excellence

Head of AI or automation

Evidence benefits realisation

Show the return across the AI portfolio and report delivery health to senior stakeholders.

Innovation lead

Run a pipeline everyone can use

Collect ideas from the whole organisation, with clear rules for what gets funded.

Business analyst

Build cases without chasing finance

Produce a full business case and ROI forecast without waiting for a finance template.

Transformation director

Show what the programme was worth

Report what the programme delivered in pounds, not a list of activities completed.

FAQ

Questions CoE leads ask

We’ve got more AI ideas than we can handle. How do we decide which ones get funded?

Score every idea on the same business case, then compare value against effort. SilkFlo forecasts cost, savings and payback for each idea in the same format, so the shortlist comes from the numbers, not from who argues hardest. Stage gates then make sure each approved idea has an owner and a target. See how the forecast works in the free AI ROI calculator.

We’ve only got two or three AI projects live. Is it too early to start tracking value?

No. Early is the cheapest time to start, because you can still record the baseline before anything changes. Tracking from the first projects also gives you the evidence you need to fund the next wave. Read more about AI value realisation.

How can a business analyst with no access to finance data still produce ROI figures?

The business case models come with standard cost and benefit structures, so an analyst can enter volumes, time and rates and get a forecast. Finance then reviews the assumptions instead of building the model from scratch. Try it in the Business Case Builder.

We haven’t started tracking any metrics. How do we set a baseline?

Record how the process runs today: volumes, time per task, cost and error rates. SilkFlo stores that baseline with the business case, so every later result is measured against it.

We only track adoption. How do we report what AI is actually returning?

Adoption shows people use a tool, not that it saved or earned anything. Link each tool to an initiative with a forecast benefit, then track actuals against it. That gives you a return figure per initiative and for the whole portfolio.

How should an AI Centre of Excellence measure its success?

By what the portfolio returns, not by how many projects it ships. Track benefits realised against the forecast for every live initiative, and the time from idea to funding decision. Report them as one delivery health view: on track, at risk or realising value. SilkFlo builds that view from the records the team already keeps.

Steering committee reporting eats our week. How do we stop rebuilding the report by hand?

Keep every initiative’s business case, stage and benefits in one system, and the steering committee pack becomes a live view you open in the meeting. SilkFlo rolls initiatives up by stage and value and flags anything behind plan, so the weekly rebuild goes away.

See your AI centre of excellence pipeline in SilkFlo

Bring one idea from your AI centre of excellence to a demo and leave with a business case and an ROI forecast.

Free, and built around your own initiatives.