Value Realization Gap

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The Value Realization Gap is the structural disconnect between what an AI or automation project promises in its original business case and what it actually delivers to the P&L. It widens as AI portfolios scale without independent financial governance, and is invisible to Systems of Work like Jira and ServiceNow, which stop tracking at the point of deployment. Most enterprises already have a Value Realization Gap – they simply have no mechanism to measure it.

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